Welcome to Floriy.co! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General Terms

• By accessing or using the Floriy.co website, you agree to abide by these Terms and Conditions and all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using the website.
• Floriy.co reserves the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on this page.

2. Products and Services

• Floriy.co offers a wide range of products, including personalised and non-personalised items. While we strive to provide accurate product descriptions and images, we cannot guarantee that the product you receive will be identical in appearance due to variations in display settings and the nature of customisation.
• All products are subject to availability. We reserve the right to limit the quantity of any product sold and to discontinue any product at any time.

3. Order Process

• By placing an order on Floriy.co, you agree to provide accurate, current, and complete information, including your name, address, and payment details.
• Once your order is confirmed, it cannot be modified, cancelled, or refunded (unless in cases of damaged or defective products upon delivery).

4. Payment

• All payments must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and other online payment systems.
• Prices are listed in the currency applicable to your region and include any applicable taxes unless otherwise specified.

5. Shipping and Delivery

• Floriy.co will ship your order according to the selected shipping method during checkout. Delivery times may vary based on location and order type.
• You are responsible for ensuring that the shipping address you provide is correct. We are not responsible for delays or undelivered packages caused by incorrect or incomplete addresses.

6. Cancellations and Returns

• Cancellation: Once an order is placed, it cannot be cancelled, modified, or refunded. This applies to all types of orders, including personalised and international orders.
• Returns: Returns are only accepted in cases of damaged or defective products. If you receive a defective or damaged item, please contact us within 7 days of receiving the product to initiate the return process.
• Refunds: Once the returned item is inspected, a refund will be issued to your original payment method. Please note that processing times for refunds may vary.

7. Privacy and Data Protection

• We value your privacy and take appropriate measures to protect your personal information. For more details, please review our Privacy Policy. By using our website, you agree to the collection and use of your personal data as outlined in our Privacy Policy.

8. Intellectual Property

• All content on Floriy.co, including but not limited to images, logos, designs, and text, is the property of Floriy.co or its content suppliers and is protected by intellectual property laws. You are prohibited from using, copying, or distributing any of the content without prior written permission.

9. Limitation of Liability

• Floriy.co is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our liability is limited to the amount paid for the product or service in question.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Floriy.co operates. Any disputes will be resolved through binding arbitration or in the appropriate courts within that jurisdiction.

11. Contact Us

• If you have any questions or concerns about these Terms and Conditions, please contact us at floriy.co@gmail.com

By using Floriy.co, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.